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Frequently asked questions

More FAQ's

Can I travel with my medication?
Yes, you can travel with your medication. When flying, it’s recommended that you carry your medicine in your carry-on. Check with your airline to see if they have specific baggage rules.
Can I take my medication at any time of day?
Yes, you can take your medication at any time of day that’s convenient for you. It’s recommended that you take it on the same day each week.
Can I change the day I take my medication?
Yes, you can change the day of the week you take your medication as long as your last dose was given 2 or more days before.
What do I do if I miss a dose?
If you miss a dose and the next scheduled dose is more than 2 days away (48 hours), take the missed dose as soon as possible. If you miss a dose and the next scheduled dose is less than 2 days away, skip the missed dose and wait until your next scheduled dose.

If you miss doses for more than 2 weeks, call your healthcare provider to discuss how to restart your treatment.
Does my insurance cover the weight loss program?
Check our Financing page to see which insurance plans may or may not cover the program. You can also contact your insurance provider directly for more information.
What if I know my insurance won't cover the medication?
No worries! We offer a 1-year same-cash financing program. Contact us for more information.
How do I dispose of my medication?
Do not throw your medication away in your household trash. Instead, use an FDA-cleared sharps disposal container or a sturdy, household container with a tight-fitting lid, such as a heavy-duty plastic container.
What do I do if the liquid in my medication isn't clear?
Your medication should always be clear and colorless. If it is not, do not use it. Contact us immediately for a replacement.
Do I need to eat before or after taking my medication?
You can take your medication with or without food – it’s up to you.

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